1. What creates the “sparkle” effect, and how do you ensure it is consistent across a large wholesale order?
A: The sparkle is 100% natural, created by crystalline mica inclusions inherent in our premium quartzite. To ensure consistency, we begin with strategic quarry selection, sourcing blocks from specific veins known for their rich crystal formations. In the factory, we have a pre-production dry-lay inspection process where we can lay out panels from the same batch to guarantee a harmonious and consistent sparkle effect across your entire order, a critical step for large feature walls.
2. How does Royal White Sparkle Quartzite compare to other high-end white stones like Carrara or Calacatta Marble?
A: While classic marbles offer elegant veining, our Royal White Sparkle Quartzite provides a unique, luminous effect with its crystalline structure. More importantly, as a quartzite, it is significantly harder and less porous than most marbles, making it far more durable and resistant to staining, scratching, and etching. This makes it a superior choice for high-traffic applications like commercial lobbies or functional areas like kitchen backsplashes, where both spectacular beauty and long-term performance are required.
3. What are the key technical certifications that make this suitable for high-end commercial projects?
A: This product is engineered to meet the strictest international standards. It is Class A Fire Rated, making it one of the safest choices for fireplace surrounds and commercial interiors. It is also GREENGUARD Gold Certified for low VOC emissions, ensuring superior indoor air quality, a critical requirement for LEED-certified and wellness-focused projects. Furthermore, its ASTM C67 freeze/thaw certification guarantees its durability in demanding exterior applications.
4. Can you explain the B2B advantages of your different size formats (e.g., 36x10cm vs 6″x24″)?
A: We offer multiple formats to provide strategic advantages for your inventory. The mini formats (like 36x10cm) are perfect for detailed applications like backsplashes, often reducing on-site cutting and waste. The standard format (6″x24″) is ideal for rapid coverage on large-scale facades and feature walls. Offering both allows you as a distributor to service a wider range of projects, from residential renovations to large commercial builds, with a single, consistent product line.
5. How are these premium panels packaged to protect their delicate sparkle finish during export?
A: We use a premium, multi-step packaging system. Each panel is individually wrapped in a soft, non-abrasive foam sheet to protect the crystalline surface. They are then placed vertically into sturdy cartons with internal dividers. Finally, these cartons are secured in robust, fumigated wooden crates with corner protection and strapping, a process designed to achieve a breakage rate of less than 0.1% for high-value products.
6. What is the MOQ, and what is your policy on mixed-container shipments for a premium product like this?
A: The standard MOQ is 100 sqm or one container. We understand that stocking a premium product requires careful inventory management, so we are highly flexible. We encourage mixed-container orders, allowing you to combine Royal White Sparkle panels with our other popular products. This enables you to offer this high-end option to your clients without a massive initial investment.
7. Do you provide matching corner pieces and other accessories for a complete system?
A: Yes, providing a complete system is core to our B2B service. We manufacture corresponding two-piece, interlocking corner units for the Royal White Sparkle panels. We can also produce custom accessories like trim pieces, electrical outlet surrounds, and capstones to ensure a fully integrated and professional finish for any project.
8. What level of customization and OEM support do you offer for the Royal White Sparkle line?
A: We offer comprehensive OEM/ODM support to help you create an exclusive premium brand. This includes private-label packaging, developing custom panel dimensions for your market, and even creating specialized surface finishes (e.g., a more honed, less split-face version). Our rapid sampling (1-3 days) allows you to quickly develop and approve your unique product line.
