Answers to Your Wholesale Product Questions
An accordion-style list of 6 researched questions with rich, detailed answers.
We have a dedicated, in-house logistics team with over 15 years of experience shipping building materials globally. We partner with established, top-tier freight forwarding networks to secure predictable shipping lanes and schedules. For every order, you receive a detailed production and shipping timeline. We manage all factory-side documentation and provide you with all necessary paperwork for a smooth customs process.
Our onboarding process is simple and supportive. It involves four stages: 1. Initial Consultation: You will speak with a regional sales specialist who understands your market. 2. Sample Review: We send you a curated sample box so you can see the quality firsthand. 3. First Order Planning: Our specialist helps you build a trial container order that balances our best-sellers with products suited to your local trends. 4. Marketing & Support: You receive access to our high-resolution image library, technical data sheets, and ongoing support.
Our goal is to build long-term partnerships. A typical first order is a 20ft container, which is the most cost-effective shipping method. But we are flexible. Please contact our sales team to discuss your market needs, and we can work with you to create a suitable trial order.
We have an 18-year track record of shipping globally with minimal breakage. Our system involves multiple steps: products are tightly packed into sturdy boxes with protective layering, then stacked securely into robust, fumigated wooden crates. We reinforce these crates with steel straps and load them carefully to prevent movement.
Yes, OEM/ODM is a core part of our business. We can work with you to create custom sizes, color mixes, and unique panel designs. We also offer custom-branded packaging, including printed boxes and labels, to help you build your own brand in your local market.
Absolutely. This is one of our core strengths as a direct manufacturer. Our OEM/ODM partnership program is designed for this. We can work with your team to develop custom sizes, exclusive color blends, or unique finishes. This allows you to offer a product line that your competitors cannot get.