Frequently Asked Questions
What makes factory-direct pricing advantageous for my business?
Factory-direct partnerships eliminate traditional distributor markups of 20-30%, allowing you to offer competitive pricing while maintaining healthy margins. You gain direct access to production schedules and priority allocation for larger orders.
How does the mixed-container shipping capability work?
You can combine Golden Honey panels with other natural stone products in single container shipments, optimizing logistics costs and serving diverse customer needs more efficiently. This unique flexibility reduces shipping expenses and inventory complexity.
What are the typical lead times for standard orders?
Standard orders typically ship within 25-35 days from order confirmation. We provide regular production updates and can accommodate rush orders depending on current production schedules and order size.
How does natural quartzite compare to manufactured stone veneer?
Natural quartzite offers superior durability, authentic beauty, and zero VOC emissions without chemical additives. While initial costs may be higher, natural stone provides better long-term value through durability and premium market positioning.
Can you accommodate custom packaging or labeling requirements?
For qualified volume partners, we can discuss custom packaging solutions and private labeling services while maintaining the same quality standards and material specifications.
What markets do you currently serve with export capabilities?
We actively serve North America, Europe, and Australia with full export documentation and customs support. Our international shipping expertise ensures smooth delivery to global markets.
How do you ensure color consistency across different shipments?
Our color range management system maintains the warm golden honey palette while allowing for natural variations. Each shipment undergoes quality control to ensure consistency with established color standards.
What minimum order quantities are required for new partnerships?
Minimum orders start at practical quantities suitable for regional distributors and contractors. Specific requirements depend on shipping destination and partnership structure.
Do you provide samples for project evaluation?
Yes, we provide product samples to qualified partners for project evaluation and customer presentation purposes. Sample requests can be coordinated through our partnership development team.



